We understand that your privacy is important and we will treat any personal information you provide to us as confidential and this will only be used and recorded in accordance with the Data Protection Act 1998. We promise to look after your personal information and we will not sell any information about you to any other party.
We will only collect information about you if you willingly provide it. Please ensure you update your personal details if any of your details change. In order to do any of the following, you will need to provide us with certain details:
The details you provide may include your name, email address, product selections, delivery address, telephone number, credit or debit card number, the card´s expiry date and billing address. We will keep your personal information for as long as necessary and consistent with the purpose for which you have given it to us.
When you use this website, we may collect, store and use the following kinds of data:
Personal data submitted to us will be used for the purposes specified in this section or as found elsewhere in the relevant parts of the website. We may use your personal information to:
Lorna Jane UK uses the latest in Secure Server Technology (SSL – 128 bit encryption) to ensure that all of your personal and transactional information is protected to the highest standards. We never make your personal details available to companies outside Lorna Jane UK for marketing purposes, although our representatives and appointed agents and business partners may hold your data, so that your details and/or order can be processed and/or account maintained. Live Active Ltd., trading as Lorna Jane UK, is registered with the Information Commissioners Office as a Data Controller. We will comply with the standard procedures and requirements as laid down in the Data Protection Acts 1984 and 1998 adn to ensure that your personal data is kept secure and processed as required by the various laws in force from time to time.
Additionally, the data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA“). It may also be processed by empoloyees operating outside the EEA who work for us or for our third party suppliers. Such employees maybe engaged in, among other things, the processing of your payment details and the provisions of support services. We will ensure that we have the necessary contracts and that other mechanisms are in place to ensure that your data continues to be treated in accordance with the provisions of the Act. By submitting your personal data on our website, you agree to this transfer, storing or processing.
You may also see Lorna Jane UK adverts and content on other websites. For these adverts, our third party providers may use software that can set a cookie to your browser, this will enable us to monitor whether you see the adverts, click on them and buy from our website. Cookies are placed on your computer if your browser is set to allow these. If you wish to “turn off“ cookies, then please check your browser´s help files for guidance on how to do so. The Help section is usually found in the Menu bar at the top of the browser. Some browsers provide help if the F1 key is pressed. However, you may lose some of the functionality of this website. If you no longer wish to receive personalised banners on the websites you visit, you can opt out by visiting the Criteo website.
We want to keep you up to date with key information about new ranges, promotional offers and what´s coming soon to lornajane.co.uk and other Lorna Jane UK stores via email, post, mobile phone or otherwise, e.g. social media. We may also use your details to send you information via email about other goods and services we sell or for research purposes. If you have registered to received information from us, you can remove your contact details from our list by updating your account, using the “unsubscribe“ links at the bottom of the promotional emails we send you or by responding to the text messages as indicated.
Your personal information may be disclosed to other businesses within Lorna Jane UK and to reputable third parties who will help process your order or send you emails on our behalf. Lorna Jane UK requires that all such third parties treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation in place from time-to-time. We will not release your personal information to any external company for mailing or marketing purposes for goods or services unavailable from Lorna Jane UK unless we have your prior approval. We may pass on personal information about sales and website usage to reputable third parties for research or analysis purposes.
We may update our policies from time to time by posting a new version on our website, please check regularly to be aware of any updates. Any questions regarding this policy should be directed to the Data Protection Co-coordinator, Live Active Ltd, 13 Regent Street, London SW1Y 4LR, United Kingdom.
You can write to us at any time to obtain a copy of your information and to have any inaccuracies corrected. Where appropriate, you may have your personal information erased, rectified, amended or completed. Please write to Live Active Limited, 33 Regent Street, London, SW1Y 4LR. Please quote your name and address. We should be grateful if you would also provide brief details of the information of which you would like a copy or which you would like to be corrected (this helps us to more readily locate your data). We will require proof of your identity before providing you with details of any personal information we may hold about you.