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Delivery Policy

Summary of Delivery Options

All our deliveries are sent via royal mail tracked to ensure your special purchase arrives safely, and on time

Delivery OptionsPriceEstimated Shipping TimeTrackableService
Standard (orders over £85) Free 2-3 days* Yes Royal Mail
Standard (orders under £85) £4 2-3 days* Yes Royal Mail  
Next Day £6 Next working day** Yes Royal Mail

* Normally 2-3 days.  Please allow up to 10 days for your order

** On orders placed before 2.00pm on a weekday

Standard Delivery

Standard UK delivery orders are sent via Royal Mail and are tracked; Once your order has been picked by our team (within 1 working days of placing your order) you will receive a confirmation email to let you know your parcel has been dispatched, and will be with you the following day.  You will receive a second email and/or text message on the day your parcel will arrive to confirm delivery providing contact details of Royal mail tracking and customer service. 

You will be informed if we are experiencing  any delays or are unable to fulfil your order for any reason.  During our Sale period, delivery times can increase due to a larger volume of orders.  For any further delivery queries, please call us on 0203 874 8956 or email customercare@lornajane.com.

Next Day Delivery

All UK next day parcels are delivered by Royal Mail and are tracked. To ensure you receive your order the following day please place your order by 2.00pm. Orders placed over the weekend or public holidays will be processed the following working day.  

Tracking for Standard Deliveries

To track your order:

  • • Follow the link HERE for Royal Mail tracking
  • • Enter your tracking reference number and click track item.

Order numbers can be found on all communications from Royal Mail regarding your delivery. 

International Shipping

We use Royal Mail for international shipping, this is a tracked service so you can follow your delivery every step of the way. Before placing an order we advise you to check the duties charges for overseas orders with your local postal service providers. Some parcels may take slightly longer to arrive due to strict custom policies. All international deliveries are tracked to ensure the safe arrival of your new activewear.
Europe: £10 (please allow 3-5 working days)
Rest of World: £15 (please allow 5-8 working days)

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