Lorna Jane will be shipping all orders from our Warehouse in Australia from the 5th of October. We are excited to provide up to 700 additional new styles to our UK customers each month, along with full access to all styles available in Australia. Please see below all applicable changes.
All orders placed from the 5th of October will be dispatched from our Australian Warehouse. Parcels with a delivery address in the UK can expect to receive their parcel within 3 to 5 business days. Parcels with a delivery address in Europe can expect to receive their parcel within 4 to 12 business days. There will be no change to the Shipping Cost. A £6 Shipping rate will apply at the checkout on all orders under £99 with a UK delivery address. All orders over £99 with a UK delivery address will still receive complimentary shipping. Lorna Jane will pay import taxes on orders with delivery address in UK and Europe.
The nominated currency used for all purchases through the www.lornajane.co.uk website will remain in Pounds (£) and includes VAT (Value Added Tax). All orders placed for delivery outside of the United Kingdom (including European countries) will be exclusive of VAT. This will adjust automatically at the checkout once you have entered your delivery address.
All orders placed from the 5th of October will need to be returned to our Australian Warehouse following the Return Portal on our Return Policy page.
Please reach out to our Customer Care team via Live Chat if you have any further questions around this change.